Three papers, one check

What does account verification at Wilddice Casino involve?

Our licence requires every player to be checked, and a complete file of documents usually clears in 16 hours.

18+
Everything you need to know

The facts before you send a thing

Wilddice Casino runs the check in-house under its Kahnawake licence, so nothing stalls at payout time.

Checks handled by

Wilddice Casino Inc.

Licence

Kahnawake Gaming Commission, KGC-6573

Typical review time

16 hours

Latest point required

Before the first withdrawal

Verification contact

[email protected]

Minimum age

18+

While your payout waits

How to get it right the first time

01

Find the empty slots

Log in and open the verification section, where each required document sits as its own slot with a status line beside it.

02

Sharp now, not blurry later

Send a colour scan or photo of your proof of identity, keeping all four corners and both edges inside the frame.

03

The method behind your deposits

Confirm the payment method you used by supplying a copy that shows your name and the card or wallet details.

04

The quiet stretch after sending

Leave the file alone once submitted; most reviews finish inside 16 hours and a query arrives by email if a page is unreadable.

Fewer resends

Every paper that ends the wait

This table settles which file proves what, so a reviewer never has to ask twice.

Document
Confirms
Must show
Proof of identity
Your name, face and birth date
Full photo page, all four corners visible
Proof of address
Where you live now
Issued recently, name and street address legible
Payment method verification
The account you paid from
Your name and the last digits shown
Selfie with the identity document
The person behind the account
Your face and document side by side
At the cashier window

Send the papers when we ask

Knowing exactly which moment triggers the request, so no surprise email stalls your money.

Higher ceiling, thicker file

Ask for a higher ceiling and the licence obliges us to confirm who you are first, so identity papers and address proof arrive with that request.

Attach proof when you switch

A fresh card or wallet details leave a trail we must match to a person, so payment method verification is requested alongside your identity.

Which papers clear my payout?

Funds leave only after the licence's checks are closed, so identity, address and payment method papers all clear before the transfer leaves.

When your age is checked

Nobody under 18 may hold an account here, so a dated identity document is requested whenever your age needs confirming before play.

Where your documents go and who reads them

Encrypted on the way, not just after. Files sent to Wilddice Casino travel under 256-bit AES encryption, the same protection the site uses for payments. Once the upload finishes, the file sits behind that shield rather than in an open inbox.

Your file at the verification desk. On arrival, the file lands in a queue handled by the verification team alone, not by support agents or payment staff. Even colleagues at Wilddice Casino outside that team cannot open what you sent.

Why is the image kept at all? Each document is matched against the requirement in the Kahnawake Gaming Commission licence, nothing more. Checksums and identity data are used to confirm who you are, and no marketing use is made of the images.

No surprises

Where did your deposit money come from?

The first time a payout stalls, the question lands: where did the money come from? Wilddice Casino holds licence KGC-6573 from the Kahnawake Gaming Commission, and that licence obliges the operator to run this check. It is routine, never an accusation.

Papers the reviewer may request

Depending on the case, the reviewer may ask for any of the following:

  • Recent bank statements
  • Payslips from your employer
  • A tax return or assessment notice
  • Contract from a property sale
  • Records of crypto wallet activity
Send it right

When the file comes back

After reading this you will know exactly how to resend, so the file clears on the next pass.

Photograph the original document with your phoneKeep the whole frame inside the edges

Will a screenshot do?

A screen grab loses the security marks and fine print our reviewers rely on, so a camera capture of the paper itself is what clears.

Pull a fresh statement from your bankUse a recent utility bill instead

When the bill is stale

Anything printed months back no longer proves where you live now, so the sheet must be recent enough to still be true.

Send your current, renewed documentCheck the expiry date before you upload

The date has run out

An expired card or passport fails the date check instantly, because we must confirm a document valid on the day it is reviewed.

Lay the paper flat in good lightFit all four corners in the frame

Show the whole page

Cropped corners, glare or a thumb over the text leave our reviewers unable to read the details they must confirm.

Checking time

You have sent it, now what

When will the casino first ask me to verify my account?
No later than before your first withdrawal, because our license requires a completed check before money leaves the account. Wilddice Casino may also request it earlier, at registration or your first deposit. Sending the files as soon as the empty slots appear keeps the payout queue moving.
Why is the casino asking me where my money comes from?
That question sits inside routine AML work demanded by our license, not a suspicion aimed at you. Anti-money-laundering rules expect every operator to understand the origin of funds passing through it. Answering plainly, with a payslip or a bank statement, normally ends the query.
Who licenses Wilddice Casino and what is the number?
The Kahnawake Gaming Commission licenses the operator, Wilddice Casino Inc., under KGC-6573. That body sets the verification and AML duties described on this page. Details of the business are held at Old Malone Highway, Kahnawake.
How long does verification take once I send my documents?
Our team aims to finish in 16 hours from the moment your files land. Clear photographs usually clear faster than that window, while blurry copies send the review back to the queue. You hear from us by email or live chat as soon as a decision is made.
Can I upload my documents from my phone?
Yes. The upload area accepts photos taken on a handset, and a recent model in daylight produces a sharper image than a desktop scan. Lay the ID on a dark flat surface, avoid the flash, and check the corners are inside the frame before sending.
My document was refused, so what should I do next?
Open the email that names the reason, since a refused copy is almost always blurred, cropped or expired rather than wrong. Take a fresh photo of the same document with all four edges visible, then reply to [email protected] with the replacement attached. One clear resend usually closes the file.
Next step

Cleared once, paid ever after

Clear the check once and withdrawals move without a fresh review each time.

Verify now